Frequently Asked Questions | Oregon Valley Farm

Frequently Asked Questions

Oregon Valley Farm is happy to answer questions about bulk orders, shipping, packaging, returns, substitutions, and refunds. Read our FAQs to get answers.

How much does shipping cost?

Note: We currently ship to these states only: AK, AZ, CA, CO, ID, MT, NV, OR, UT, and WA.

See below a pricing table for shipping and packaging based on weight.

What company ships orders?

Orders shipped Fed-Ex ground.

  • Boxes will be shipped within 1-2 week from date of order.
  • Subscription Boxes will be shipped within 1-2 week from date of order.
  • 1/8 Beef can be expected within 3-4 weeks, no expedited shipping is available.
  • Whole Beef and Half Beef can be expected within 10-12 weeks, expedited shipping in 6 weeks.
  • 1/4 Beef can be expected within 10-12 weeks, expedited shipping in 6 weeks.
  • Whole Pig can be expected within 7-9 weeks, expedited shipping in 4 weeks.
  • Large Pork Option can be expected within 7-9 weeks, expedited shipping in 4 weeks.
  • Small Pork Option can be expected within 3-4 weeks, no expedited shipping is available.

How is beef, chicken and pork packaged and shipped?

Our meat is all double wrapped and frozen immediately on butcher date. It can last at least 1 year in a freezer without losing its quality.

  • Steaks and roasts are individually wrapped in vacuum seal.
  • Ground beef is in 1 lb packs.

Our meat is shipped in an insulated box (made from recycled materials) with dry ice to ensure the meat stays frozen.

Can I pick up my order?

We now offer local pickup most weekdays 9am-4pm. You also save 5% with this option! Once your order is ready we will email you with a link to schedule your pick up.

I want to order an 1/8, 1/4 or 1/2 beef. How much meat should I expect?

1/4 will take up half of a small chest freezer or 25% of small upright freezer (14 cu. ft). Obviously, double that for a half!

This is approximately what you will receive with a 1/4 or 1/2 cow:

  • 25% Steaks
  • 35% Roasts and misc. cuts like stew meat and short ribs
  • 40% Ground Beef

1/8 order will not follow this format. Check out our 1/8 beef product for specifics on an 1/8 order.

Can I get more roasts or stew meat and less ground beef in my ¼ or ½ order?

Yes. Please contact us to adjust this amount. For specifics on these options please go to our Bulk Orders page.

What is the difference between grass finished and grain finished beef?

In the store you might notice a label claims grass fed or grain fed but doesn’t typically give you details behind that. The cattle could have been grass-fed for a certain amount of time, but then fed grain for the last few months before they were butchered. That’s where the term “finished” comes in.

The specific feeding and finished process will impact flavor and texture of the beef once it is processed. It is important to understand that grass fed beef means the cattle were pasture raised rather than being raised on a feed lot.

This should imply that their overall living conditions were better and healthier as compared with feedlot raised cattle.

All our beef is grass fed.

A grass finished label specifically means that cow ate nothing but grass or forage for their entire lifespan. Grass finished beef tends to have a beefier texture and flavor to it. Think of it as similar to wild game, raised on what is most natural to the animal.

Cattle that are grain finished are fed grain for a few months leading up to when they are butchered. This is typically done so in order to fatten them up. In addition, there are people who really prefer the flavor and texture of grain finished, so this appeal can be some of the reason as well. This beef tends to have higher fat levels overall. The flavor might be perceived as bolder and the meat juicier.

What percentage fat is the ground beef?

Our ground beef is 80/20 and we have lean ground beef available at 90/10.

Can we come to your farm?

We don’t have your typical farm; we partner with several local grass fed and organic farms throughout the Pacific Northwest in order to rotate cattle on different fields which allows us to keep up with demand. Learn more about our Ranchers & Farmers here.

Do you accept EBT/Oregon Trail?

We DO accept EBT/Oregon Trail. Please email, call us or schedule an appointment to come in and pay by clicking here.

Do you dry age your beef?

Dry aging refers to beef being exposed in a controlled environment (specific humidity levels and temperature) for a certain amount of time. This allows natural enzymes to activate in the meat which then helps break down molecular bonds and offers a superior flavor and texture as well as tenderness.

Due to the fact that it takes extra time (we dry age for 2 weeks) and there is a loss of weight during the process, dry-aged beef is typically only found in places like steak restaurants and more upscale butcher shops and grocery stores.

Oregon Valley Farm dry ages because we love the extra quality it adds to our beef in all of the above mentioned ways!

What is your policy on returns, refunds or substitutions?

We are shipping perishable product and therefore are not able to accept returns. Unlike items that have a longer shelf life, items that are perishable cannot be restocked or resold. To learn more about refunds, returns and cancellations, see our Refunds Policy.

What kind of cattle is your beef from?

Our beef is 100% Angus.

Vaccines

We do not vaccinate our pigs or chickens at all. 

 

Our beef get vaccinated for bovine respiratory disease.

 

NONE of our animals receive an mRNA vaccine, nor will they! This is something we will never do. 

Our Policies

Find more specific information about our Privacy Policy, Terms and Conditions and Refunds, Returns and Substitutions Policies.
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